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Austin utilities — transfer, pay & contacts

Inside Austin city limits, Austin Energy is usually the electric utility (not the same shopping model as Houston/Dallas). Confirm your address.

How to transfer utilities in Austin

Confirm which company serves your exact street address (city vs suburb can differ).

Request a transfer or start service 1–2 weeks before move-in.

Set up online billing so you can pay your bill after you move.

Provider	Website	Phone	Notes
Austin Energy	austinenergy.com	512-494-9400	City of Austin electric

Provider	Website	Phone	Notes
Texas Gas Service	www.texasgasservice.com	1-800-700-2443	Common Austin-area gas

More statewide options: Texas utility guide.

Phone numbers and service territories can change. Always verify on the utility’s website or by chat/phone before you move.