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Chicago utilities — transfer, pay & contacts

ComEd delivers electricity in Chicago. Peoples Gas is the main natural gas utility inside the city.

How to transfer utilities in Chicago

1

Confirm which company serves your exact street address (city vs suburb can differ).

2

Request a transfer or start service 1–2 weeks before move-in.

3

Set up online billing so you can pay your bill after you move.

Electric companies

ProviderWebsitePhoneNotes
ComEdwww.comed.com1-800-334-7661Chicago & northern Illinois delivery

Gas companies

ProviderWebsitePhoneNotes
Peoples Gaswww.peoplesgasdelivery.com1-866-556-6001City of Chicago
Nicor Gaswww.nicorgas.com1-888-642-6748Many suburbs

More statewide options: Illinois utility guide.

Phone numbers and service territories can change. Always verify on the utility’s website or by chat/phone before you move.

Need help? Call our customer support

Phone: (840) 252-9151 · Prefer Chat with us on this page for questions.

Customer support
Ultra Solutions Inc
Hi — ask about transferring service, paying a bill, or finding your utility in Chicago.