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Dallas utilities — transfer, pay & contacts

Dallas is generally deregulated. Oncor delivers electricity; you pick a retail plan. Atmos Energy is a major gas provider.

How to transfer utilities in Dallas

1

Confirm which company serves your exact street address (city vs suburb can differ).

2

Request a transfer or start service 1–2 weeks before move-in.

3

Set up online billing so you can pay your bill after you move.

Electric companies

ProviderWebsitePhoneNotes
Oncor (delivery)www.oncor.com1-888-313-4747Outages / delivery for much of DFW
Power to Choosewww.powertochoose.orgSee siteShop retail electric plans

Gas companies

ProviderWebsitePhoneNotes
Atmos Energywww.atmosenergy.com1-888-286-6700Major DFW gas utility

More statewide options: Texas utility guide.

Phone numbers and service territories can change. Always verify on the utility’s website or by chat/phone before you move.

Need help? Call our customer support

Phone: (840) 252-9151 · Prefer Chat with us on this page for questions.

Customer support
Ultra Solutions Inc
Hi — ask about transferring service, paying a bill, or finding your utility in Dallas.