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Cannot pay your utility bill? Ask for help early

If a bill is hard to pay, call before the due date. Most companies would rather set a plan than shut service off.

What you can ask for

Extension — a few more days to pay
Payment arrangement — split the balance over time
Assistance programs — local or state help if you qualify

Tips that keep it easier

Call customer support before disconnect day.

Write down the plan dates and confirmation number.

Make the promised payments on time so the plan stays valid.

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Need help? Call our customer support

USUtilityGuide can walk you through transferring service, finding a provider, or paying a bill. Phone: (840) 252-9151 · Prefer Chat with us on this page for questions.

Customer support

Ultra Solutions Inc

Hi — ask about transferring service, paying a bill, or finding your utility.