Home / Guides / Report outage

How to report a power outage

Keep it simple and safe. Use your utility’s outage number from your bill or state page.

1

Stay safe first

If you see downed lines, stay away and call 911. For a gas smell, leave the area, then call 911 and the gas emergency line.

2

Check if neighbors are out

If it is just your home, check your breaker panel before you call.

3

Report the outage

Use the app, website outage map, or the emergency / outage number on your state utility list.

4

Have this ready

Service address, account number if you have it, and whether you hear buzzing or see sparks.

All guides Browse states

Need help? Call our customer support

USUtilityGuide can walk you through transferring service, finding a provider, or paying a bill. Phone: (840) 252-9151 · Prefer Chat with us on this page for questions.

Customer support
Ultra Solutions Inc
Hi — ask about transferring service, paying a bill, or finding your utility.