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Columbus utilities — transfer, pay & contacts

Columbus-area electric service is commonly AEP Ohio; Columbia Gas of Ohio is a common gas utility.

How to transfer utilities in Columbus

1

Confirm which company serves your exact street address (city vs suburb can differ).

2

Request a transfer or start service 1–2 weeks before move-in.

3

Set up online billing so you can pay your bill after you move.

Electric companies

ProviderWebsitePhoneNotes
AEP Ohioaepohio.com1-800-672-2231Common Columbus electric

Gas companies

ProviderWebsitePhoneNotes
Columbia Gas of Ohio—1-800-344-4077Common Columbus gas

More statewide options: Ohio utility guide.

Phone numbers and service territories can change. Always verify on the utility’s website or by chat/phone before you move.

Need help? Call our customer support

Phone: (840) 252-9151 · Prefer Chat with us on this page for questions.

Customer support
Ultra Solutions Inc
Hi — ask about transferring service, paying a bill, or finding your utility in Columbus.